We are looking for Technical Support for a regional leader in the technical security industry based in Bucharest, Romania.
Major responsibilities:
- Technical support to our partners and customers, offering pre-sales technical assistance and after-sales support services
- Leading and developing educational programs, manuals and materials for partners and colleagues, preparing technical presentations and demonstrations of the product line
- Working with the sales team as the key technical advisor and identifying all technical issues to assure complete customer satisfaction through all stages of the sales process
- Offering optimal solutions of technical security and safety equipment
- Keeping up with new technologies at the market
Requirements:
We are looking for positive, initiative, team-oriented person who meet following job requirements:
- At least 2 years of previous experience in Technical Support
- a university degree
- excellent communication and presentation skills
- high degree of team-working skills, responsibility, flexibility and proactivity
- ability to execute corporate goals
- affinity to new technologies and willingness to continuous improvement
- excellent knowledge of MS Office package and internet
- fluency in English (B2 level)
- driving license and availability for business trips
- high level of work ethics and honesty
Working Hours:
Monday till Friday 9AM till 5PM