We are looking for a Quality Control Specialist for a leading iGaming company. The role is based in Colombia, Bogota. Top package for the right candidate.
Responsibilities:
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Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
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Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.
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Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
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Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
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Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
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Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.
Requirements:
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Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
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Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
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Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.
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Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.
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Communication Skills: Strong interpersonal and communication skills, both verbal and written.
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Language: Proficient in English, excellent written and verbal communication.
Nice to have:
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Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.
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Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.