We are looking for an Operations manager (Sportsbook) for a growing, from strength to strength, iGaming company. The role can be based either in Vietnam, Thailand, or Indonesia. Top package for the right candidate.
Job duties:
1. Build, hire, train, and manage the sportsbook operations team.
2. Responsible and lead the team in product, content, data, promotions, and user operations tasks.
3. Set and achieve short, medium, and long-term data-driven targets with regard to user activity, conversion, and retention.
4. Liaise and cooperate with product, tech and marketing to increase platform efficiency and user growth.
5. Create unique content and brand awareness to promote user acquisition, stickiness and targeted traffic.
6. Manage social media platforms such as Telegram, Facebook, Twitter, Tiktok, Instagram.
7. Manage and operate a variety of different payment gateway platforms.
8. Analyze and provide feedback on competitor products.
9. Monitor and analyze data and market feedback to assist in marketing strategies.
10. Create relevant daily reports to management.
11. Create and complete the internal operations manual.
Job requirements:
1. 5+ years of operations management experience in the Thai/Vietnamese or Indonesian sportsbook market.
2. Familiar with market and user trends in the Thai/Vietnamese or Indonesian market.
3. Familiar with the consumption habits and trends of Thai/Vietnamese or Indonesian users.
4. Experienced in building a team from 0 to 1 including recruitment, training and performance appraisal.
5. Fluent in Thai/Chinese/Indonesian/Vietnamese or English.
6. Excellent communication skills and the ability to use software and apps to increase efficiency.
7. Strong promotions experience with the ability to create unique and effective campaigns.
8. Affiliate experience is preferred but not essential.